Effective Friday, May 23, 2025, the Canadian Union of Postal Workers (CUPW) has implemented a nationwide overtime ban for Canada Post employees. Canada Post is continuing its operations; however, delays in mail and parcel delivery are likely.
To minimize processing delays please place trades electronically or by fax to ensure timely processing.
Go electronic for client payments, withdrawals and other settlements
Set up electronic fund transfers (EFT) for any clients expecting a cheque in the mail, such as a RRIF payment, systemic withdrawal, cash distribution payment, or redemption.
For settlement documents and proceeds that must be received by a specific date, we recommend that you send them by ICS or courier.
Any cheques that are submitted to us through Canada Post may be delayed by the postal interruption and will be processed once received.
Go online for Fund Facts, prospectuses, forms and other marketing materials
The NEI website provides easy access to electronic versions of Fund Facts, prospectuses, amendments, applications, forms, investor guides, and other marketing materials.
Access trade confirms, statements and tax slips electronically via WealthLink
For advisors who have not yet registered for online access, please use the link above to register or contact our Client Services team.
We are here to help with any questions you may have.
Our Client Services Team can be reached at 1-888-809-3333, Monday through Friday from 8:30 a.m. to 8:00 p.m. ET.
Thank you for supporting NEI Investments.